SugarCRM

A complete solution for Customer Relationship Management (CRM).

Overview

SugarCRM was founded in 2004 by information systems’ experts.

Entirely based on technologies such as PHP, MySQL , this software is a CRM solution integrating modules for managing sales forces, marketing and customer service.

 

Key evolutions for SugarCRM 5.0:

  • Webmail: Client email
  • User interface: ability to configure the home pages and dashboards
  • Personalization Tool: Sugar Studio upadtes and possibility to add new modules
  • Administration: System Upgrade improvement
  • Reliability and Performance: Improved interfaces and extensions, performance optimization

SugarCRM Website.

Features

SugarCRM 5.0 includes the following features:

  • Management of companies and their relations
  • Management of contacts and relationships
  • Prospects Management
  • Commercial activity Management (visits, calls, tasks, appointments,...)
  • Business and Opportunities Management
  • Correspondence Management (incoming emails, sending emails, mail, fax, ...),
  • Marketing campaigns Manage with e-mailing
  • Statistics and information on each company
  • Project documents Background (business proposal, contract, ...).
  • Shared Calendar
  • Project Management
  • Integrated Forum